Bridge Strategy + Execution
Deliver Change With Confidence
KLM Consulting helps organizations turn vision into measurable outcomes by strengthening governance, accelerating delivery, guiding transformation, and developing leaders who inspire results.
We empower organizations to:
- Execute with discipline and speed
- Deliver complex programs confidently
- Navigate transformation and adoption
- Build leaders who drive lasting impact
- Execute with discipline and speed
- Deliver complex programs confidently
- Navigate transformation and adoption
- Build leaders who drive lasting impact
Strategic Services
We help organizations bridge the gap between vision and execution—strengthening governance, accelerating delivery, guiding transformation, and developing leaders who drive results.
Execution & Delivery Leadership
Transform your strategy into consistent, high-quality execution and enterprise-wide momentum.
What we deliver:
- Align leadership, governance, and decision-making to strengthen enterprise execution discipline
- Build cross-functional operating models that eliminate fragmentation and accelerate organizational momentum
- Embed agile, digital, and modern delivery practices that enhance adaptability, speed, and measurable value
Project & Program Delivery
Manage complex initiatives with confidence through structured, adaptable program and project management.
What we deliver:
- Implement structured project management standards and best practices that drive clarity, consistency, and delivery accountability
- Modernize PMOs with governance frameworks, planning tools, delivery playbooks, and predictable operating rhythms
- Manage cross-functional teams, risks, partners, and timelines to ensure on-time, high-quality program outcomes
Organizational Change & Transformation
Accelerate adoption, reduce resistance, and guide your organization confidently through change.
What we deliver:
- Conduct readiness and stakeholder alignment strategies that build trust, clarity, and organizational buy-in
- Develop communication and adoption plans that support digital transformation, reorganizations, and enterprise initiatives
- Build internal change capabilities that sustain transformation long after implementation
Leadership Coaching, Speaking & Training
Develop leaders who inspire, align teams, and deliver meaningful business results.
What we deliver:
- Provide executive and leadership coaching from a certified leadership coaching team
- Deliver customized leadership development programs for executives, managers, ERGs, and high-potential talent
- Speaking engagements including keynote sessions, facilitation, and training for corporate events, offsites, and leadership retreats
RFI/RFP Execution
Making informed decisions starts with a well-executed RFI/RFP process. We manage every step to help you select the best vendors and solutions for your needs.
- Comprehensive RFI/RFP management
- Informed decision-making through structured processes
- Select the right vendors with confidence
Rebranding Initiative Execution
Successfully rebranding requires expert coordination, consistency, and seamless integration across your organization.
- Execute seamless rebranding initiatives
- Maintain brand consistency across the organization
- Align internal and external communications
Office Relocations and Buildout Logistics
Relocations and buildouts can disrupt business if not managed properly. You are your partner in every aspect of logistics planning for smooth transitions with minimal downtime.
- Manage logistics for office relocations and buildouts
- Minimize downtime and disruptions
- Coordinate planning, execution, and operations
Resource and Budget Management for Critical Projects
When the stakes are high, every resource must count. We help allocate resources efficiently and manage budgets with precision to keep projects cost-effective and on track.
- Expert resource allocation to optimize performance
- Strategic budget oversight that maximizes ROI while controlling costs
Real-Time Problem-Solving and Project Support
Unexpected challenges can derail projects, but we provide real-time solutions that keep things moving forward.
- Minimize delays with proactive problem-solving
- Maintain project timelines with immediate responses to challenges
Clear, Actionable Project Roadmaps
You’ll get step-by-step plans that align your team with shared goals and timelines.
- Detailed roadmaps for every phase of the project
- Keep teams focused and aligned
Change Management Support for Smooth Transitions
Navigating organizational changes is easier with our guidance. We provide structured communication plans and strategic support to ensure smooth transitions.
- Keep teams informed and aligned
- Reduce disruptions during transitions
Industries We Serve
We partner with organizations across industries, including:
Financial Services: Banking, credit unions, fintech, insurance
Manufacturing: Industrial, supply chain, distribution, and operations-focused environments
Small Businesses & Startups: Scaling operations, governance, and leadership capability
Government, Public Sector & Nonprofit: Federal agencies, SLED (state, local, and education) entities, community organizations, and mission-driven nonprofits
Technology & Digital Businesses: SaaS, enterprise IT, education technology
Why Choose KLM Consulting?
We help organizations close the gap between strategy and execution by bringing structure, clarity, and leadership to their most important initiatives.
Proven Success in Execution, Delivery & Transformation
We’ve led complex, cross-functional programs across financial services, technology, and professional services delivering measurable outcomes, stronger alignment, and accelerated timelines.
A Holistic, End-to-End Delivery Approach
From strategy and roadmap creation to execution, change adoption, and sustainment, we bring an integrated delivery model that ensures initiatives move with clarity, momentum, and measurable impact.
Strategic Alignment Across Teams, Partners, and Leadership
We bridge silos by aligning executives, business teams, and external partners around shared priorities, clear decision pathways, and outcomes that drive enterprise value.
Hands-On Leadership Through Every Phase of Execution
We don’t just advise we roll up our sleeves. You gain a dedicated partner who leads, guides, and supports your teams from planning to delivery, ensuring goals stay on track and obstacles are resolved quickly.
Tailored Solutions for Large-Scale, High-Stakes Initiatives
Every organization is unique. We adapt our frameworks and delivery methods—whether agile, hybrid, or traditional to meet your culture, maturity, and business goals. Our solutions create real capability, not dependency.
Leadership with Clarity and Execution
With over 15 years of executive experience in financial services and technology, Lydia specializes in turning stalled initiatives into measurable results. She has directed strategy for $400M portfolios, guided hundreds of projects, and trained leaders across the globe. At KLM Consulting, Lydia combines strategic vision with hands-on execution to help organizations achieve sustainable transformation.
Lydia T. Mardenborough
— Founder & Principal Consultant
“In my years of working with 5280 PMO, I was consistently impressed by their leadership and ownership on multi-million-dollar projects. Unlike other project managers, they understood the technical aspects critical to tracking progress and mitigating risk, which kept us on time and within budget. 5280 PMO took personal responsibility for each project’s success, providing value at every stage and ensuring that resources were efficiently managed. They added serious value and accountability throughout the project lifecycle.”
Dan Wolf -
Guardian Life Insurance
What We Solve for Clients
Strategic misalignment
We align initiatives with enterprise goals.We transformed a small local healthcare company into a global industry player by establishing and maturing an enterprise PMO. Through strategic planning and execution, we aligned leadership and teams to overcome significant challenges, guiding the company to international growth.
Inefficient PMOs
We served as a strategic partner in transforming the technology capabilities of a rapidly expanding healthcare organization. From business intelligence to telehealth, our portfolio management insights and resources filled critical gaps, driving key initiatives and delivering a high return on investment.
Change resistance
In a large-scale acquisition, we successfully managed the integration of ERP and HRIS systems for a multinational business within a highly ambitious timeline. Our team provided outcome-focused leadership, cultural adaptability, and change management, helping the company grow its workforce by nearly 40%.
Digital transformation delays
Following a major acquisition, we led a high-stakes project for a global service center integration. Mobilizing a large team, we executed a year-long initiative that successfully met complex deadlines and avoided significant penalties for the acquisition agreement.
Frequently Asked Questions (FAQs)
Why do so many digital transformation projects fail?
Research shows that nearly 70% of digital transformations fall short of their objectives (McKinsey). Common pitfalls include unclear strategy, lack of executive sponsorship, weak project governance, and employee resistance to change. At KLM Consulting, we bring structure, discipline, and stakeholder alignment to turn short-lived “initiatives” into sustainable business outcomes.
How important is change management in a transformation project?
Change management is essential. Studies from Prosci show that projects with excellent change management are six times more likely to meet their objectives than those without it. Without employee engagement, even the best technology won’t deliver ROI. KLM Consulting designs communication, training, and adoption strategies that ensure your people embrace and sustain change.
What role does project governance play in success?
Without governance, projects drift off course. According to PMI, 11.4% of project investment is wasted due to poor performance—often linked to weak oversight and controls. Effective governance ensures clarity in decision-making, risk management, and accountability. We build governance frameworks that keep executives informed and teams aligned.
How can we ensure user adoption of new systems?
Adoption must be designed, not assumed. Successful strategies include involving end-users early, providing role-specific training, and creating continuous feedback loops. Gartner reports that companies with structured adoption planning see adoption rates improve by up to 33%. KLM Consulting integrates adoption planning into every project—so it’s never treated as an afterthought.
What’s the biggest risk companies overlook during ERP or system implementations?
It’s rarely the technology—it’s the people and processes. Organizations often underestimate the effort needed for data readiness, stakeholder buy-in, and process reengineering. Our approach blends technical program management with organizational readiness, ensuring solutions are not just deployed but fully integrated into daily operations.
How do we measure success in digital transformation?
Success is more than just “going live.” True success is measured by tangible outcomes such as improved efficiency, reduced costs, stronger compliance, and enhanced customer satisfaction. KLM Consulting helps organizations establish KPIs from the start—tracking adoption rates, process cycle times, and data accuracy—so transformation is backed by measurable ROI.
Ready to unlock your next level of growth?
Let’s build the strategy, structure, and leadership your organization needs to succeed.
Leadership experience across Fortune 500, financial services, and professional services firms, including:
Let’s build the strategy, structure, and leadership your organization needs to succeed.
